Customer satisfaction is very important to us. If you encounter an issue, we are here to help.
1. Contact Information Email us at [email protected] with your order number, full name, and description of the issue.
2. Right of Withdrawal Under EU law, you have 14 days from the date of delivery to return the product. Items must be in original condition and packaging.
3. Refund Procedure
Contact our support team with your issue
If approved, return the item to the address we provide
Once received and inspected, your refund will be issued within 14 business days
4. Non-Returnable Items Items that have been used, damaged, or are not in original packaging may not be eligible for a refund.